Return & Refund Policy — DigitalVansh.info
Last updated: [Insert Date]
At DigitalVansh.info, we aim to provide quality products and services that meet your expectations.
If you are not fully satisfied with your purchase, please review our return and refund guidelines below.
1. Digital Products
Since we primarily deal with digital goods (eBooks, software, templates, online courses, etc.), all sales of digital products are final.
However, we may offer refunds in the following cases:
- You are charged twice for the same product.
- You experience a technical issue that prevents you from accessing or downloading the product.
- The product received is completely different from what was described.
To request assistance or a refund for digital content, contact us within 7 days of purchase.
2. Physical Products (If applicable)
If your order includes physical items, you may request a return under these conditions:
- Items must be unused and in original packaging.
- Return request must be made within 10–15 days of delivery.
- Items damaged due to misuse are not eligible for return.
Shipping Costs:
Return shipping charges may apply unless the item was defective or incorrectly delivered.
3. Services
For services such as consultations or custom work:
- Refunds may be issued before the service is delivered or work has started.
- Once work has begun or service has been delivered, refunds may be limited or not available.
- If you are dissatisfied with the service, please contact us so we can attempt to resolve the issue.
4. How to Request a Return or Refund
To request a return or refund, please contact us at:
📧 Email: [Insert your support email]
📞 Phone (optional): [Insert number]
Include the following details:
- Full Name
- Order ID
- Product/Service purchased
- Reason for return or refund
- Proof of purchase (invoice, screenshot, etc.)
We will review your request and reply within 2–5 business days.
5. Processing Time
If your refund is approved:
- Refunds will be issued to your original payment method.
- Processing time may take 5–10 business days, depending on your payment provider.
6. Exceptions
Refunds will not be provided for:
- Change of mind after a digital product has been downloaded/accessed.
- Items damaged due to improper handling.
- Services already completed.
- Discounted, promotional, or trial products (unless legally required).
7. Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
📧 support@digitalvansh.info (example — replace with your real email)
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✅ Terms & Conditions
✅ Privacy Policy
✅ Shipping Policy
✅ Cancellation Policy